[influxdb] Urgent Requirement || Technical Architect (Collaboration and Communication) || Edina, MN || Contract

[Priyanshu Vaish]

Hello,



Hope you are doing good.



Job Designation : *Technical Architect (Collaboration and Communication)*

Job Location* : **Edina, MN*

Job Type : *Contract*



USG direct client is looking for *Technical Architect (Collaboration and
Communication) *at *Edina, MN.*

Please share your updated resume to *Priyanshu* at ***@usgrpinc.com
OR feel free to contact me at 6144959222 ext: 446.



*Job Description:*



Role name Technical Architect

Role Description



ROLE AND RESPONSIBILITIES



• Engineering and Design Collaboration and Communication
services in Enterprise environment that includes

o Understand the landscape of Collaboration and Communication
services in enterprise environment and identify the opportunities to
secure, harden, user friendly environment

o Design and hardening the image to meet the security
requirements

o Design the patch cycle and deployment process along with the
required tools installation for centralized deployment

o Design the production roll out strategy, operational support,
and management of the technology and end user computing platform

o Analyze, tune, and troubleshoot tool and deployment
configuration to achieve optimum performance levels.

o Design the software applications installation processes and
required tools for mass deployment

o Compare, evaluate, and implement new technologies, and
integrate systems with the tools like monitoring, ticketing, asset DB, etc
o Design, develop, test user system policies

o Design management of software licenses, software maintenance,
annual budgeting, and reporting

o Provide training and guidance to L1 and L2 tiers of support in
the form of Technical Knowledge Base articles and direct training.

o Create end user training in form of written guides and FAQs

o Design the process to maintain the computer inventory for
roll over, upgrades, spares, loaners, reclaims, etc.



• Operation Support

o Provide root cause analysis for recurring issues.

o Solution the OS and application level patch management

o Participate in direct user support as requested and/or needed
at the L3 tier. Some L2 tasks may be assigned during heavy call periods.



• Qualifications

o 10+ years of collaboration and communication services in a
“hands-on” corporate environment.

o Must have excellent customer services skills, proven
organizational abilities and be able to work in a fast-paced research
environment.

o Strong organizational and prioritization skills, ability to
juggle and track many tasks and complete them in a timely manner.

o Ability to work well as part of a team, sharing research,
knowledge and leading practices with team members.

o Experience with enterprise management tools like O365 Suites
Exchange online, One drive for business, Skype for business, Cisco call
Manager, Webcasting, Share-point, Windows file/print services, etc

o Expert knowledge of windows/Apple platforms.

o User experience focus

o ITIL concepts strongly preferred



Competencies Architecture & Tools : Technical Architect

Experience (Years) 6-8





*Thanks and Regards,*



*Priyanshu Vaish*




* United Software Group Inc.. 565 Metro Place South. Suite # 110 Dublin,
OH 43017 *

*Email: *****@usgrpinc.com* <***@usgrpinc.com>
* ; ***@gmail.com <***@gmail.com> Phone: [phone]
ext: 446*

*Fax: [phone]*

*www.usgrpinc.com* <http://www.usgrpinc.com/>



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*USG is an Equal Opportunity Employer. Qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
age, disability, military status, national origin or any other
characteristic protected under federal, state, or applicable local law. *